What is an MIS Report?
Pretend you are the manager of a medium-sized company’s customer service department. Your staff takes phone calls and emails from over 300 customers every day. For the most part, they do a very good job, but recently, customers have started to complain that it takes too long to get their questions answered. Upper management at your company is concerned about this and wants to know what they can do to fix the problem. But before they make a decision, they need you to give them more information. How will you do this?
This is where MIS reports come in. MIS stands for management information system. Business managers at all levels of an organization, from assistant managers to executives, rely on reports generated from these systems to help them evaluate their business’ daily activities or problems that arise, make decisions, and track progress. MIS system reporting is used by businesses of all sizes and in every industry.